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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Trevor Hudman

June 18, 2025

5  out of  5
rating by Trevor Hudman
"I’ve been working with Aaron for a while now, and they’ve been nothing but helpful, responsive, and professional. They take the time to explain everything clearly and always make sure I’m getting the best coverage for my needs. Highly recommend if you’re looking for an agent."
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Monica Brady

June 18, 2025

5  out of  5
rating by Monica Brady
"I have been with State Farm for a few years now and don't plan on switching! Samantha is absolutely wonderful, always just a phone call away and answers all my questions and concerns. Wonderful customer service from her!"
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David Cagle

June 6, 2025

5  out of  5
rating by David Cagle
"Aaron was great. Very professional and helpful. Thank you Aaron!"
We responded:
"David, This made my day! Thank you for sharing. We’re always here to help and offer any assistance you may need. - Aaron"
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Jeneen Clark

June 3, 2025

5  out of  5
rating by Jeneen Clark
"Great customer service,my new agent need to be the new spokesman for the new State Farm commercial. Aaron is caring she made my experience with transitioning to State Farm very welcoming and comfortable.Thanks Aaron Loetscher you represent State Farm very well."
We responded:
"Thank you Jeneen! We are glad to have you!"
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Austin Farrell

May 23, 2025

5  out of  5
rating by Austin Farrell
"Excellent service and quotes! Kirsten Cothran made buying life insurance extremely easy!!"
We responded:
"Austin, Thank you for the great review! We're so glad to hear you had a smooth experience. Kirsten is fantastic at what she does, and we're happy she made the life insurance process easy for you! - Aaron"
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Josh Howard

May 23, 2025

5  out of  5
rating by Josh Howard
"Kirsten was extremely informative. Every question I had she knew the answer to. She was very nice and helpful!"
We responded:
"Josh, Thank you for the wonderful feedback! We're so glad to hear Kirsten was able to answer all your questions and provide such helpful, friendly service. She's a true pro, and we’re lucky to have her on our team! - Aaron"
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Maria Torres

May 23, 2025

5  out of  5
rating by Maria Torres
"Kirsten is absolutely wonderful! She was extremely helpful and super sweet!"
We responded:
"Maria, Thank you so much for the kind words! We're thrilled to hear Kirsten made such a great impression—she truly is wonderful, and we're lucky to have her. We're glad she was able to help you! - Aaron"
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Kristen Foote

May 23, 2025

5  out of  5
rating by Kristen Foote
"Samantha was phenomenal at helping me achieve affordable insurance for my home that I also switched over my car insurance and started a life insurance policy for my little one. She was very patient and thorough. She took her time in walking me through everything and making sure I understood my policies. If you’re in the market for insurance please reach out to Samantha and I promise you won’t be disappointed!"
We responded:
"Kristen, Thank you for the incredible review! We're so happy to hear that Samantha provided such thoughtful, patient, and thorough service. It means a lot that she was able to help you with home, auto, and life insurance—all while making sure you felt informed and confident. We couldn’t agree more—Samantha is phenomenal! - Aaron"
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Rachel Brann

May 23, 2025

5  out of  5
rating by Rachel Brann
"Just the best insurance place around! And that Kirsten is just the friendliest and just goes the extra mile!"
We responded:
"Rachel, Thank you so much for the awesome review! We're thrilled to hear you had such a great experience—and we couldn't agree more about Kirsten! She's always going the extra mile with a smile. - Aaron"
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Rhamonia Goodlow

May 23, 2025

5  out of  5
rating by Rhamonia Goodlow
"In times of crisis or uncertainty, quick and effective communication is crucial. Mr. Loetscher demonstrated outstanding responsiveness, always returning calls and emails promptly. Whether we had a minor inquiry or a significant concern, he was accessible and ready to assist. He even offered us the tools we needed to get the job done. This level of availability and support gave us peace of mind, knowing that we could rely on Mr. Loetscher when needed. I can't leave out the office staff! They are the sweetest group of ladies. They also made us feel comfort in knowing our immediate needs would be met. Thank you all so much!"
We responded:
"Rhamonia, Thank you for such a thoughtful and heartfelt review! We’re so glad to hear that Mr. Loetscher’s responsiveness and support made a difference during a challenging time. It's our goal to provide peace of mind through clear and reliable communication, and we’re proud to know that came through. And thank you for the kind words about our office staff—they truly are a wonderful team, and we’re lucky to have them. We appreciate your trust and are always here when you need us! - Aaron"
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Margaret Cloutier

May 15, 2025

5  out of  5
rating by Margaret Cloutier
"They have been really friendly and work with me"
We responded:
"Thank you so much for the 5-star rating, Margaret! We appreciate your support. - Aaron"
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Teresa Thompson

May 14, 2025

5  out of  5
rating by Teresa Thompson
"Love the service , When I call, they are very respectful and help me with any of my problems or questions.very affordable."
We responded:
"Thanks for the great rating, Teresa! We’re glad you had a positive experience. - Aaron"
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Keyvionte Brooks

May 2, 2025

5  out of  5
rating by Keyvionte Brooks
"This was my very first time getting insurance by myself. Samantha was a huge help in the whole process. Making it easy and quick. She was very friendly and able to answer any and every question that I had. All around good work."
We responded:
"I’m happy to hear we could provide you with a positive insurance experience, Keyvionte. Thank you for trusting our agency to keep you covered! - Aaron"
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dedy duncan

April 22, 2025

4  out of  5
rating by dedy duncan
"The customer service I received from Shelli and the entire staff at Aaron Loetscher State Farm was fantastic! I switched my home and auto and the entire process was extremely professional and efficient!"
We responded:
"Dedy, thank you so much for the amazing review! I'm beyond thrilled to hear that you've had such a great experience with our team. We truly appreciate you and are always here to assist you with your insurance needs. Thanks again for your kind words and support! - Aaron "
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Edward Dennis

April 16, 2025

5  out of  5
rating by Edward Dennis
"Samantha was great we appreciate all the help she was very polite and informative."
We responded:
"Edward, we're proud to serve you each day and thank you for trusting our agency to handle your insurance needs. My team and I look forward to a continued relationship with you! - Aaron"
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Paul Cowart

April 16, 2025

5  out of  5
rating by Paul Cowart
"Aaron Loetscher has set the bar extremely high for doing business the right way. He has combined the professionalism and efficiency of a large company with the friendliness and personal touch of a small business. I wish all the companies I did business with operated the same way that Aaron does business."
We responded:
"Paul, thank you for providing us with such positive feedback! We will always have your best interests in mind! - Aaron"
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Brittney Davis

April 16, 2025

5  out of  5
rating by Brittney Davis
"Samantha Poss is 5 out of 5 stars as an agent. She goes above and beyond to help her customers to meet their specific needs. My family and I are so grateful for State Farm and for Samantha’s dedication."
We responded:
"Brittney, my team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - Aaron"
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armani

April 16, 2025

5  out of  5
rating by armani
"Great service, Raelee was very understanding an very good communication skills!"
We responded:
"Armani, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Aaron"
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Garrett Cook

April 15, 2025

5  out of  5
rating by Garrett Cook
"Amazing staff and team! Very reasonable! If you need help go see Kirsten Cothran! She was very sweet and helpful."
We responded:
"Garrett, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. - Aaron "
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Dean Bearden

April 11, 2025

5  out of  5
rating by Dean Bearden
"Samantha and the team with Aaron’s agency take great care of us. Call them today for your free quotes on insurance for your life, home, and policies for all of toys!"
We responded:
"I appreciate you allowing us to serve your insurance needs, Dean. Our customers give us the greatest pleasure knowing we have fulfilled their experience positively! Thank you. - Aaron"
Profile photo of Alexis Hoffman

Alexis Hoffman

April 11, 2025

5  out of  5
rating by Alexis Hoffman
"Aaron’s staff made buying life insurance for my family effortless!"
We responded:
"Thank you for taking a moment to share your positive experience with us, Alexis. Your feedback is not only important to us but also very much appreciated. We’re excited to serve your future insurance needs! - Aaron"
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ROBIN SILVEY

April 11, 2025

5  out of  5
rating by ROBIN SILVEY
"Wonderful customer service. Shelli was wonderful and very attentive. We switched our vehicles, ATV and our boat to Aaron Loetscher State Farm and saved money. everyone was nice and polite."
We responded:
"Robin, I look forward to maintaining a great relationship with you as your business and feedback is important to my team and I. Thank you! - Aaron"
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Skylar Caple

April 11, 2025

5  out of  5
rating by Skylar Caple
"I'm sure everyone is aware of insurance skyrocketing lately. My husband and I shopped around a lot and settled with State Farm. Ryein is great to deal with! We were able to save money and lower our deductible! We highly recommend!"
We responded:
"I’m happy to hear we could provide you with a positive insurance experience, Skylar. Thank you for trusting our agency to keep you covered! - Aaron"
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Diane Murray

April 11, 2025

5  out of  5
rating by Diane Murray
"Wonderful communication from Aaron and Samantha! Happy to have found an agent that listened to our needs and quoted accordingly. We are set now with Home, Auto, and Umbrella coverage! Thank you!"
We responded:
"Thank you for giving my team and I the opportunity to assist you in your time of need, Diane. We look forward to providing you with an exceptional customer service experience in the future as well. - Aaron"
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B.J. Clement

March 14, 2025

5  out of  5
rating by B.J. Clement
"Great team! Recently inquired on life insurance and Kirsten was able to get a policy to suit my needs. Very friendly people!"
We responded:
"Thank you so much for your kind review, B.J.! I appreciate it. My team and I will always be here for you in your time of need! - Aaron"